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Design Library is "grayed-out"

Question asked by David Smith on Jul 27, 2017
Latest reply on Jul 28, 2017 by David Smith

Up until this version (SW2017v3.0) I have not had any trouble accessing my Design Library files. Now, when I ask for an item in my Design Library, nothing happens because all the folders are "grayed-out". I have repeatedly deleted then added back the appropriate file locations, but they remain "grayed-out", and I have no access to my files. Is there any help you can provide so I can access my Design Library?

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