The fact that it has worked up until now may have been based on pure luck because as you've stated, it's not a recommended card.
There may have been an automatic update that has changed a setting that has now caused this issue for you also.
The solution is obviously to upgrade to a card that is recommended.
Jam, Can you post your log files?
In windows explorer, type: %programdata% and hit enter. Will drop you into folder like "C:\Program Data"
Then browse to SOLIDWORKS\SOLIDWORKS Visualize\Log.
Copy and .zip all the .log files.
In the meantime, you may want to try disabling SLI.
Hi Ron and thanks for support,
SLI was already disabled, to be exact it's 2x 980Ti , I don't have games
There was only one file in the log, maybe because I've just reinstall it.
Sorry but, how can I send this zip to you ? WeTransfer ?
What is frustrating is that it smoothly works 2 days ago, and I'm dépendent to it
You can include it directly here. Click on the "Use advanced editor" link in upper right of post, then bottom right of post will have an "Attach" link.
When did you last reboot?
Last reboot 6 hours ago,
The problem has come when I updated Nvidia driver,then SWV crashed, so the driver was not correctly installed, so windows boot issue,a real nightmare .. I've just get back to Windows, without loss
Here's the zip.
SWVisualize.Queue.Server.zip 965 bytes
That log is only for render queue. Not main Visualize application. This means it's not even starting up enough to write a log file. So not much help there.
Unfortunately we don't run any non-workstation-class graphics cards here. I suspect you have some card settings that have reverted back to some defaults and may be causing this. Hard to say. I know that with Quadro cards, there is a "NVIDIA Control Planel" selection from RMB on the desktop. From there, you can manage some settings, like how certain applications make use of the GPU's. Maybe theres something similar for the gtx line? Do you recall ever changing some options in a place like this previously?
You can also try the following although not sure it will help; go to %localappdata% (you can copy that directly into windows explorer and hit enter). Then browse into SOLIDWORKS folder. Then delete any "SOLIDWORKS Visualize" folders there. Stuff in these folders stores things like your Visualize window placement, and last used options, etc.
I will try this, and let you know then.
I'm on SP2, do you know if there is a SP3 available ? I don't even know...
And, does something will only change ? if I upgrade to SP3 (if it exists).
And what about the 2018 beta, Can I hope Geforce will be supported one day ?