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incorrect side-by-side configuration when launching SW 2016

Question asked by Sofia Monaci on Jun 27, 2017

I installed SW2016 student edition few weeks ago on my laptop and it was working fine. Then my laptop stopped working (died basically, for other reasons) and yesterday I downloaded and installed the same package on my new laptop. However, when I click on the icon to launch SW it returns an error " side-by-side configuration is incorrect etc etc". Can anyone help me to solve it?