AnsweredAssumed Answered

Individual Installation: A later version is already installed

Question asked by Sam Watson on Jun 22, 2017
Latest reply on Jun 22, 2017 by TEJ PRATAP SINGH


The option is greyed out and unclickable. I've very thoroughly checked whether there are any residual files from an old 2016 installation, but have removed all of them (directory, temp, appdata, programfiles, the works). However, it still comes up with this issue. I've tried installing 2015 and upgrading, but the Check For Updates .exe shows no updates available. Dno what else to try! Thanks in advance!