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Why does rendering a part cut off the bottom?

Question asked by William Turk on Jun 20, 2017
Latest reply on Jun 20, 2017 by Francisco Martínez

Chicago 900 2.pngTruncated 2.png

 

The first picture is a screen capture of a model with a black, open-faced box for a base.  The second picture is a rendering of the same model.  As you can see, the bottom of the box has been truncated.  I have seen similar things before at other companies.  Anyone know why this might happen?

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