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Bug with sketching and dimensions

Question asked by James Ward on Jun 13, 2017
Latest reply on Aug 8, 2017 by James Ward

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I'm having some trouble with the dimension tool.

Every time I start a sketch and try to dimension it, a 'lock' or 'unlock' right click mouse pointer shows up.

Regardless of wether I right click or not, it gives me the option to dimension the sketch, then I am unable to do anything but delete the sketch. I can't create dimension relations between two circles or a line and a circle for example. I can only double click one sketch element and add a dimension to it.

See images.

I have no selection filtering enabled as you can see in the last image.

James Ward Jun 15, 2017 8:18 AM

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Reinstall of SW2017 fixed this issue. Thanks for all of your suggestions.

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Glenn Schroeder Jun 13, 2017 8:29 AM
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Can you attach a Part here that's displaying that behavior?
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James Ward @ Glenn Schroeder on Jun 13, 2017 8:59 AM
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Attached.

This happens in every part I try to create.
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- Error.SLDPRT.zip51.6 KB
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Glenn Schroeder @ James Ward on Jun 13, 2017 9:12 AM
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I was able to use the Smart Dimension tool to define the inner circle in your extrude sketch, and I also created and dimensioned sketch entities in a new sketch, without any unusual behavior. Have you contacted your VAR to see if they can remote in to your system to see what's going on?
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James Ward @ Glenn Schroeder on Jun 13, 2017 9:28 AM
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Unfortunately, I can't use the VAR service at the moment as my subscription expired a few months ago.

Im unable to select two lines that run parallel and make them a certain distance apart.
Im also unable to create a specific angle between two lines that start at the same origin.
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Glenn Schroeder @ James Ward on Jun 13, 2017 9:47 AM
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James Ward wrote:

Im unable to select two lines that run parallel and make them a certain distance apart.
Im also unable to create a specific angle between two lines that start at the same origin.

I'm able to do both those things in your Part without any problem. When did this behavior start?
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James Ward @ Glenn Schroeder on Jun 13, 2017 9:50 AM
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Within the last 24hours. My colleagues are also able to make changes to the part without any issue. Seems to be an error with my particular copy.
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Glenn Schroeder @ James Ward on Jun 13, 2017 9:59 AM
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I assume you've rebooted your computer since this started?
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James Ward @ Glenn Schroeder on Jun 13, 2017 10:41 AM
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Rebooted twice.

It seems as if the dimension tool gets stuck on whatever you are dimensioning. No dimension lines or numerical representation of the dimensions shows. I can input a value on the left-hand property manager tab, however.

If I apply changes and exit the sketch then go back into editing the sketch, the dimension tool remains stuck on, rather than the standard pointer.
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Glenn Schroeder @ James Ward on Jun 13, 2017 10:46 AM
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Are you using Windows 10? There have been a wide range of issues reported here that were caused by automatic updates.
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James Ward @ Glenn Schroeder on Jun 13, 2017 10:53 AM
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Yes using the latest and most up to date version of Windows 10 at the moment.
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Bernie Daraz @ Glenn Schroeder on Jun 13, 2017 11:04 AM
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If I could add to the post by Glenn Schroeder, keep an eye out for this at updates on Win10. Even though you may have had a SW approved and certified driver this setting will cause it to be updated. You can choose what you have for updates. This is an image I grabbed from the web, it is not of the correct settings for you.
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James Ward @ Glenn Schroeder on Jun 13, 2017 11:15 AM
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My colleagues are using the same build of Windows 10 and SW2017 without errors.
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Bernie Daraz Jun 13, 2017 10:44 AM
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You don't have a Grid set up and the 'points' aren't displaying due to the colors chosen do you? Off the top of my head I can't remember where Snap to Grid is set to On.
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James Ward @ Bernie Daraz on Jun 13, 2017 10:48 AM
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I never use a grid system in SW.
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John Pesaturo @ Bernie Daraz on Jun 13, 2017 10:48 AM
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Snaps can be found here ...
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John Pesaturo Jun 13, 2017 10:45 AM
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James, I'd be curious to know if you have the same issue when drawing a rectangle or square. The lock your seeing is just an option to set the dimension to whatever type you have selected. IE: It could be set to a horizontal/vertical dimension vs. a leader for circles. You should see a different behavior for a rectangle unless you were to pick the opposite corners.
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James Ward @ John Pesaturo on Jun 13, 2017 10:49 AM
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The problem persists when drawing a square and attempting to dimension any of the 4 sides or any two sides with relation to each other.
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Christian Chu Jun 13, 2017 11:12 AM
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Are you using any type of 3D mouse?
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James Ward @ Christian Chu on Jun 13, 2017 11:14 AM
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Gigabyte M6880X Gaming Mouse.

All other features work just fine. Not sure how a mouse would be affecting this one particular function.
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Christian Chu @ James Ward on Jun 13, 2017 11:31 AM
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James,
I'm just guessing since there are couple issues with the 3DConnexion mouse such as the dynamic highlight is turned off without your notice and a ghost image appeared each time rotating 3D model with the 3D mouse
I never used gaming mouse for SW and it's just a guess. Can you try a regular mouse to see if the issue gone away ?
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Shane Kozlowski Jun 13, 2017 11:37 AM
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Are you working from a network drive? If you can, try a SW repair. I solve a lot of crazy issues that way.
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James Ward Jun 15, 2017 8:18 AM
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Reinstall of SW2017 fixed this issue. Thanks for all of your suggestions.
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Chris Petersen @ James Ward on Jul 24, 2017 3:37 PM
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Did you do a repair or a re-install? I am having a similar issue with dimensions bringing up line properties when I select the line.
If I select any point on the screen it brings up some random dimension.

Thanks.

Chris
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James Ward Aug 8, 2017 6:27 AM
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The issue is also happening for me again. This is really frustrating! I don't want to have to repair or reinstall software all the time.
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Bug with sketching and dimensions

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