24 Replies Latest reply on Aug 8, 2017 6:27 AM by James Ward

Bug with sketching and dimensions

James Ward Jun 13, 2017 7:44 AM

I'm having some trouble with the dimension tool.

Every time I start a sketch and try to dimension it, a 'lock' or 'unlock' right click mouse pointer shows up.

Regardless of wether I right click or not, it gives me the option to dimension the sketch, then I am unable to do anything but delete the sketch. I can't create dimension relations between two circles or a line and a circle for example. I can only double click one sketch element and add a dimension to it.

See images.

I have no selection filtering enabled as you can see in the last image.

Re: Bug with sketching and dimensions

Glenn Schroeder Jun 13, 2017 8:29 AM (in response to James Ward)

Can you attach a Part here that's displaying that behavior?
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- Re: Bug with sketching and dimensions
  
  James Ward Jun 13, 2017 8:59 AM (in response to Glenn Schroeder)
  
  Attached.
  
  This happens in every part I try to create.
  
  Error.SLDPRT.zip 51.6 KB
  
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  - Re: Bug with sketching and dimensions
    
    Glenn Schroeder Jun 13, 2017 9:12 AM (in response to James Ward)
    
    I was able to use the Smart Dimension tool to define the inner circle in your extrude sketch, and I also created and dimensioned sketch entities in a new sketch, without any unusual behavior. Have you contacted your VAR to see if they can remote in to your system to see what's going on?
    
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    - Re: Bug with sketching and dimensions
      
      James Ward Jun 13, 2017 9:28 AM (in response to Glenn Schroeder)
      
      Unfortunately, I can't use the VAR service at the moment as my subscription expired a few months ago.
      
      Im unable to select two lines that run parallel and make them a certain distance apart.
      Im also unable to create a specific angle between two lines that start at the same origin.
      
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      - Re: Bug with sketching and dimensions
        
        Glenn Schroeder Jun 13, 2017 9:47 AM (in response to James Ward)
        
        James Ward wrote:
        
        Im unable to select two lines that run parallel and make them a certain distance apart.
        Im also unable to create a specific angle between two lines that start at the same origin.
        
        I'm able to do both those things in your Part without any problem. When did this behavior start?
        
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        Re: Bug with sketching and dimensions
        
        James Ward Jun 13, 2017 9:50 AM (in response to Glenn Schroeder)
        
        Within the last 24hours. My colleagues are also able to make changes to the part without any issue. Seems to be an error with my particular copy.
        
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        Re: Bug with sketching and dimensions
        
        Glenn Schroeder Jun 13, 2017 9:59 AM (in response to James Ward)
        
        I assume you've rebooted your computer since this started?
        
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        Re: Bug with sketching and dimensions
        
        James Ward Jun 13, 2017 10:41 AM (in response to Glenn Schroeder)
        
        Rebooted twice.
        
        It seems as if the dimension tool gets stuck on whatever you are dimensioning. No dimension lines or numerical representation of the dimensions shows. I can input a value on the left-hand property manager tab, however.
        
        If I apply changes and exit the sketch then go back into editing the sketch, the dimension tool remains stuck on, rather than the standard pointer.
        
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        Re: Bug with sketching and dimensions
        
        Glenn Schroeder Jun 13, 2017 10:46 AM (in response to James Ward)
        
        Are you using Windows 10? There have been a wide range of issues reported here that were caused by automatic updates.
        
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        Re: Bug with sketching and dimensions
        
        James Ward Jun 13, 2017 10:53 AM (in response to Glenn Schroeder)
        
        Yes using the latest and most up to date version of Windows 10 at the moment.
        
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        Re: Bug with sketching and dimensions
        
        Bernie Daraz Jun 13, 2017 11:04 AM (in response to Glenn Schroeder)
        
        If I could add to the post by Glenn Schroeder, keep an eye out for this at updates on Win10. Even though you may have had a SW approved and certified driver this setting will cause it to be updated. You can choose what you have for updates. This is an image I grabbed from the web, it is not of the correct settings for you.
        
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        Re: Bug with sketching and dimensions
        
        James Ward Jun 13, 2017 11:15 AM (in response to Glenn Schroeder)
        
        My colleagues are using the same build of Windows 10 and SW2017 without errors.
        
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Re: Bug with sketching and dimensions

Bernie Daraz Jun 13, 2017 10:44 AM (in response to James Ward)

You don't have a Grid set up and the 'points' aren't displaying due to the colors chosen do you? Off the top of my head I can't remember where Snap to Grid is set to On.
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- Re: Bug with sketching and dimensions
  
  James Ward Jun 13, 2017 10:48 AM (in response to Bernie Daraz)
  
  I never use a grid system in SW.
  
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- Re: Bug with sketching and dimensions
  
  John Pesaturo Jun 13, 2017 10:48 AM (in response to Bernie Daraz)
  
  Snaps can be found here ...
  
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Re: Bug with sketching and dimensions

John Pesaturo Jun 13, 2017 10:45 AM (in response to James Ward)

James, I'd be curious to know if you have the same issue when drawing a rectangle or square. The lock your seeing is just an option to set the dimension to whatever type you have selected. IE: It could be set to a horizontal/vertical dimension vs. a leader for circles. You should see a different behavior for a rectangle unless you were to pick the opposite corners.
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- Re: Bug with sketching and dimensions
  
  James Ward Jun 13, 2017 10:49 AM (in response to John Pesaturo)
  
  The problem persists when drawing a square and attempting to dimension any of the 4 sides or any two sides with relation to each other.
  
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Re: Bug with sketching and dimensions

Christian Chu Jun 13, 2017 11:12 AM (in response to James Ward)

Are you using any type of 3D mouse?
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- Re: Bug with sketching and dimensions
  
  James Ward Jun 13, 2017 11:14 AM (in response to Christian Chu)
  
  Gigabyte M6880X Gaming Mouse.
  
  All other features work just fine. Not sure how a mouse would be affecting this one particular function.
  
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  - Re: Bug with sketching and dimensions
    
    Christian Chu Jun 13, 2017 11:31 AM (in response to James Ward)
    
    James,
    I'm just guessing since there are couple issues with the 3DConnexion mouse such as the dynamic highlight is turned off without your notice and a ghost image appeared each time rotating 3D model with the 3D mouse
    I never used gaming mouse for SW and it's just a guess. Can you try a regular mouse to see if the issue gone away ?
    
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Re: Bug with sketching and dimensions

Shane Kozlowski Jun 13, 2017 11:37 AM (in response to James Ward)

Are you working from a network drive? If you can, try a SW repair. I solve a lot of crazy issues that way.
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Re: Bug with sketching and dimensions

James Ward Jun 15, 2017 8:18 AM (in response to James Ward)

Reinstall of SW2017 fixed this issue. Thanks for all of your suggestions.
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- Re: Bug with sketching and dimensions
  
  Chris Petersen Jul 24, 2017 3:37 PM (in response to James Ward)
  
  Did you do a repair or a re-install? I am having a similar issue with dimensions bringing up line properties when I select the line.
  If I select any point on the screen it brings up some random dimension.
  
  Thanks.
  
  Chris
  
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Re: Bug with sketching and dimensions

James Ward Aug 8, 2017 6:27 AM (in response to James Ward)

The issue is also happening for me again. This is really frustrating! I don't want to have to repair or reinstall software all the time.
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