1 Reply Latest reply on Jun 12, 2017 1:55 PM by Greg Rupp

    Installation stops; Register_DocMgrDLL.9FB07B3D_0B7D_4A2F_82AB_F16B1F249

    Jon Lunden Hustad

      Hi,

       

      My installation fails and I get the following message; Register_DocMgrDLL.9FB07B3D_0B7D_4A2F_82AB_F16B1F249

       

      HELP!

       

      Jon

        • Re: Installation stops; Register_DocMgrDLL.9FB07B3D_0B7D_4A2F_82AB_F16B1F249
          Greg Rupp

          Try KB: SPR 986370

           

          In one instance the installation manager log showed: "Product:SOLIDWORKS ErrorCode:1722 CA:Register_DocMgrDLL.9FB07B3D_0B7D_4A2F_82AB_F16B1F24912C Location:C:\Windows\SysWOW64\ Command:regsvr32 "C:\Program Files (x86)\Common Files\SOLIDWORKS Shared\swdocumentmgr.dll" /s" Further investigation revealed that C:\Windows\SysWOW64\regsvr32.exe was missing in the machine and that was why the command was unsuccessful. Copied C:\Windows\SysWOW64\regsvr32.exe from a different machine (same OS, language) into the same path (C:\Windows\SysWOW64\). Re-launched the install, it terminated successfully.