With the help of my VAR I found that there's an open SPR 1025721 on this issue: "Pack and Go: Simulation result files saved in Pack and Go when not selected if more than one simulation study is included on SW the model." I don't think I would have noticed that subtlety since nearly all of mine have multiple studies! Maybe someday they'll fix it... -- John Willett
I've been having this problem for years!! It's been reported multiple times.
FIX THIS ALREADY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Does anybody from solidworks ever come here???
Thank you for highlighting the issue. We have looked into your concern related to Pack and Go functionality. We would like to inform you that our development team will be evaluating this request for possible inclusion in a future release of the software.
Product Definition, SOLIDWORKS
>>Thank you for highlighting the issue. We have looked into your concern related to Pack and Go functionality. We would like to inform you that our development team will be evaluating this request for possible inclusion in a future release of the software.<<
Dear Nandish Datti and Any Other SW Techs that Might Visit this Forum --
I note that this problem still exists in SW 2017 SP4.0 and continues to cause a major glitch in my work flow (see my OP)!
Your response makes it sound as though this problem was just reported, but in fact it's been around in one form or another for at least three years. It was really disheartening that this year you broke the reasonable work-around for 2015 and 2016 without fixing the underlying problem, thereby making a bad situation even worse. PLEASE focus on this REALLY ANNOYING issue and FIX IT before we all retire! -- John Willett
This is a great post. What Nandish as a SW representative says can be interpreted in what ever form you would like. It can mean that SW will do something about it. It can also mean they won't. It can be interpreted as a new or old problem. On top you can't really be too critical about it either. After all one can't deny that Nandish's respons is polite and respectful. My point is that tech support sounds just like that more and more. They speak nicely and make the impression that help is being offered. That's great. If it wasn't for the small minute little detail. The actual Help doesn't follow in a timely manner.
To sum it up. It's great to see people with good manners. Can't stress that enough. But we still need to act on our words.
I also understand that you need to expect flaws. SW is a great and highly technical product. The people who manage to put together something like this should be praised for there dedication & intelligence more often. I just asked to get rid of the lip service. Be polite & respectful but also learn to stand up not only for your successes but also your failures.