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EPDM client installation v2017 using Customer's license?

Question asked by Markku Sutinen on Jun 5, 2017
Latest reply on Jun 8, 2017 by Markku Sutinen



Could someone please help me with this situation:

  • I've installed SWX 2017 sp2 since my Customer upgraded their installation.
  • I'd like to login to my Customer's system through a VPN and install an (e)pdm client and start working using their floating epdm license
  • my issue #1 is that I don't know other Serial numbers but my own SWX Professional, which does not include PDM Pro license.
  • my issue #2 is that my installation image  does not include /refuses to show me a separate epdm client nor I can found one on Downloads page, as it was with version 2015.

So: how to proceed with my installation and do I need to ask my customer to sent me their license key?