AnsweredAssumed Answered

Missing document templates after upgrading to Solidworks 2017 SP3

Question asked by Pedro Almeida on Jun 5, 2017
Latest reply on Apr 24, 2019 by Dan Pihlaja

Hello.

 

Yesterday I upgraded Solidworks 2016 SP5 to 2017 SP3. Everything went well except:

When I select File->New it shows this dialog:

1.png

I select "No".

 

I go to System Options->File Locations and the file location paths are correct:

2.png

 

In System Options->Default Templates the paths still point to a Solidworks 2016 location that does not exist anymore:

3.png

 

I browse to the location of the default document templates for Solidworks 2017 and there are no template files in there, only an empty marker.txt file:

C:\ProgramData\SOLIDWORKS\SOLIDWORKS 2017\templates

5.png

 

The templates for Tutorials are in the correct location, I think:

C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS\lang\english\Tutorial

4.png

 

What is wrong?

How can I get the default document templates back in the templates directory?

I need these templates to continue my work.

 

Regards,

Pedro.

Outcomes