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PhotoView announcing invalid license...

Question asked by Ilpo Viiliainen on Dec 23, 2008
Latest reply on Dec 31, 2008 by Ilpo Viiliainen

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Now, this is getting REALLY ANNOYING...
I have sw2009 sp1.0 installed ... (so PhotoView is included)
(I have the "older" package meaning: SolidWorks Office, with PhotoWorks included since 2003 by the way)..okay..
Now when I try to start PhotoView... "SolidWorks PhotoVew 360 cannot run without a valid SolidWorks licence.." sounds familiar ?????
I'M CONVINCED, THAT I REALLY DO HAVE A PROPER LICENCE, AND YES...
I'M surely entitled to use PhotoView (PhotoWorks included in my Office package).

Someone told on this forum that SolidWorks sp1.0 solves these problems..
WELL, what do You think, ..what might my opinion be on this matter?

Now it is time to do something to get rid of this rediculous problem.
Waiting some answers to this....

And no..I'm not going to attach any screencaptures of this problem. I think this is obvious enough.

And just for your information: windows XP (sp3.0), solidworks 2009 sp1.0 and MSOffice programs are installed on a brand new har disk, totally virgin and clean installation.

No one else has this question

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Mark Kaiser Dec 23, 2008 11:55 AM

Sounds like a problem for your VAR.

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Ilpo Viiliainen @ Mark Kaiser on Dec 23, 2008 12:22 PM

Hmmm...really?
Maybe I'll check that...
Kind of dejavu feeling here....feels like the merrygoround is starting again.
Hope I'm wrong..

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Kevin Quigley Dec 23, 2008 2:58 PM

When you start up SolidWorks you should see the splash screen saying SolidWorks 2009 Professional or SolidWorks 2009 Premium to get access to PhotoView. If you see SolidWorks Standard then your serial number has either not been updated or you don't have the correct package. If you did have PhotoWorks your VAR should be able to log into the VAR site and update your serial number if appropriate.

The other thing to try is to reactivate SolidWorks (or deactivate it, then reactivate it). I had to do this when I installed the upgrade to SW2009 Professional from Standard. After this it worked fine.

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Mark Kaiser @ Kevin Quigley on Dec 23, 2008 7:41 PM

I have SW Office, but my splash screen says Standard, and Photoview 360 installed w/o problems, go figure.

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1-9C36HC @ Mark Kaiser on Dec 26, 2008 11:26 PM

For anyone having licensing problems with SW add-in's. Go to START>settings>Control Panel>add remove programs and click on the SW2009 installation and select "Change" Running the wizard will re-register your copy of SW and at the end verify your particular license type. If it is not Professional Office Professional or Premium you will not be allow to run PV360. I believe the exception to this is if you have an older PW add-in license in that case it will look for that (fixed with SP1.)

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Ilpo Viiliainen @ 1-9C36HC on Dec 31, 2008 10:32 AM

Thanks all you guys for your comments and hints...

I got it figured out...
activated my software once again ... and after that PV is working OK now.

(By the way..so far SW2009 seems to be the release with many various difficulties when installing ... at least for me anyway. ... or maybe I'm just getting old and slow

)

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6 Replies

Mark Kaiser Dec 23, 2008 11:55 AM
Mark Correct
Correct Answer
Sounds like a problem for your VAR.
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- Ilpo Viiliainen @ Mark Kaiser on Dec 23, 2008 12:22 PM
  Mark Correct
  Correct Answer
  Hmmm...really?
  Maybe I'll check that...
  Kind of dejavu feeling here....feels like the merrygoround is starting again.
  Hope I'm wrong..
  Like • Show 0 Likes0
  Actions
Kevin Quigley Dec 23, 2008 2:58 PM
Mark Correct
Correct Answer
When you start up SolidWorks you should see the splash screen saying SolidWorks 2009 Professional or SolidWorks 2009 Premium to get access to PhotoView. If you see SolidWorks Standard then your serial number has either not been updated or you don't have the correct package. If you did have PhotoWorks your VAR should be able to log into the VAR site and update your serial number if appropriate.

The other thing to try is to reactivate SolidWorks (or deactivate it, then reactivate it). I had to do this when I installed the upgrade to SW2009 Professional from Standard. After this it worked fine.
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- Mark Kaiser @ Kevin Quigley on Dec 23, 2008 7:41 PM
  Mark Correct
  Correct Answer
  I have SW Office, but my splash screen says Standard, and Photoview 360 installed w/o problems, go figure.
  Like • Show 0 Likes0
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  - 1-9C36HC @ Mark Kaiser on Dec 26, 2008 11:26 PM
    Mark Correct
    Correct Answer
    For anyone having licensing problems with SW add-in's. Go to START>settings>Control Panel>add remove programs and click on the SW2009 installation and select "Change" Running the wizard will re-register your copy of SW and at the end verify your particular license type. If it is not Professional Office Professional or Premium you will not be allow to run PV360. I believe the exception to this is if you have an older PW add-in license in that case it will look for that (fixed with SP1.)
    Like • Show 0 Likes0
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    - Ilpo Viiliainen @ 1-9C36HC on Dec 31, 2008 10:32 AM
      Mark Correct
      Correct Answer
      Thanks all you guys for your comments and hints...
      
      I got it figured out...
      activated my software once again ... and after that PV is working OK now.
      
      (By the way..so far SW2009 seems to be the release with many various difficulties when installing ... at least for me anyway. ... or maybe I'm just getting old and slow )
      Like • Show 0 Likes0
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PhotoView announcing invalid license...

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