AnsweredAssumed Answered

Error reading file

Question asked by Neil Badge on May 18, 2017

Hi,

 

We are using eDrawing viewer 2013, from a server, hosting citrix sessions.

 

We keep getting errors when opening .easm files that have recently been created.  They open fine in eDrawing viewer 2017.

 

I can't simply upgrade the 2013 version to 2017 (I can in a couple of months when the new server builds happen).

 

Is there a way I can convert the 2017 files to open in 2013 version?

 

Thanks in advance.

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