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Transferring files from My Documents to PDM

Question asked by Bobby Penland on May 16, 2017

I recently created a workflow for a sister facility. When a CAD designer moved flies into PDM variables that were entered onto the data card would not register. Variables were entered and saved but when the data card was refreshed the variables were gone. Same thing happened when I tried to update a card for a file the CAD designer had loaded into PDM. Turns out the CAD designer was moving files from his 'my documents' location. When he moved a file from a network location to PDM everything worked fine. Is there a setting that I overlooked?