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Render Error

Question asked by Gary Garrison on Dec 17, 2008
Latest reply on Dec 18, 2008 by Gary Garrison

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I was attempting to render a concept product for a customer of ours last night. I had everything set-up in SW09 just like I wanted it, but but when I opened it in PV360 I get this graphical problem. I eventually had to use a less appealing PW render.

It was eye opening how much easier PV is to use when I was forced to go back to PW, only to get lesser results. The only benefit was PW allowed me to use a custom finish to match our powdercoat.

Any ideas what could cause this? If I tried to hide the face/body/part that is showing in error, all of then would disappear as it typical for PV360.

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render error - sw09.jpg148.6 KB
render error - pv360.jpg157.2 KB

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Anna Wood Dec 17, 2008 2:41 PM
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Gary,

Try cranking up the Image Quality sliders under Tools > Options > Document Properties in your SW2009 files and re-save.

PV360 works off the tesselated image information that is saved in the SW file. The sliders set to a lower quality can affect the render from what I here.

Cheers,
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- Rob Rodríguez @ Anna Wood on Dec 17, 2008 2:46 PM
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  If I see the pictures correctly the error is the extra piece of angle? IF so, you could copy your SW file (just to use in PV360) and delete the angle from the SW file that is causing the issue.
  
  I do have to through out there though. Matching the PV360 rendering you've attached with PW should be relatively simple.
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  - Anna Wood @ Rob Rodríguez on Dec 17, 2008 2:53 PM
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    Gary,
    
    Can you post your files that are giving you trouble. Be interesting to see if we get the same results on our machines.
    
    Zip them into and archive and upload the zip file.
    
    Cheers,
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    - Gary Garrison @ Anna Wood on Dec 17, 2008 3:16 PM
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      The assembly is attached.
      
      No doubt that with more time I could have gotten PW to look as good as the PV360. When I saw the error in the working space and in the render I didn't even assign a material or background to the PV360. So the results are not optimal. I was just commenting on how much easier it is to get really nice results in less time.
      
      I upped the quality settings per Anna's suggestion, and I got no change in the appearance of the phantom angle.
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      - Brian Cayer @ Gary Garrison on Dec 17, 2008 4:04 PM
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        Gary,
        
        Just out of curiosity I opened your file on my 360 and got the same extra angle.
        
        FWIW
        
        Regards.
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        Adrian Velazquez @ Brian Cayer on Dec 17, 2008 4:13 PM
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        I've also gotten odd behavior of parts and sub-assemblies and it has to do with those components having configurations like your angle part.
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      - 1-9C36HC @ Gary Garrison on Dec 17, 2008 4:05 PM
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        Gary,
        
        I can see no reason for this mirrored instance in 360. Can you please submit it to your VAR because I'd like development to get a look at this.
        
        Thanks
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        Gary Garrison @ 1-9C36HC on Dec 17, 2008 4:14 PM
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        Mark Biasotti wrote:
        
        Gary,
        
        I can see no reason for this mirrored instance in 360. Can you please submit it to your VAR because I'd like development to get a look at this.
        
        Thanks
        
        Will do.
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        Rob Rodríguez @ Gary Garrison on Dec 17, 2008 4:16 PM
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        Yes, this is not an isolated problem. A number of us have been having issues with hidden, suppressed and configured parts in PV360.
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        Gary Garrison @ Rob Rodríguez on Dec 17, 2008 4:37 PM
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        What is confusing me is that the angles are have relatively few configs compared to the channels we typically use and I have never had any issue with them. They aren't patterned either.
        
        Edit: Using SW I save as'd the angle to another name (with the assembly open so both pieces updated) and removed all configs but the one being used.
        
        I also removed any mate references between the two angles, locating them with mates to the wire deck only.
        
        Again no change, the phantom angle is still there.
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Kevin Quigley Dec 17, 2008 9:56 PM
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The current version of PV360 ignores configurations and hidden parts in an assembly at save time. This in itself is not a problem but what is is that when you then choose Hide Entity in PV360 on the wrongly visible part it hides all the related parts. This is one that needs sorting in SP2.

On that subject Mark, are PV360 patches/updates covered by early visibility on the service patches of SolidWorks or is it a separate program?
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- 1-9C36HC @ Kevin Quigley on Dec 18, 2008 4:20 PM
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  Kevin,
  
  360 updates are syncronized with the SW SP's. next one up is SP2.
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  - Gary Garrison @ 1-9C36HC on Dec 18, 2008 4:40 PM
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    I got this response from our VAR:
    
    Hi Gary - I can reproduce the issue with the assembly file as it was when I opened it but found that if I deleted and re-inserted the ___x___x___x___ (ANGLE).SLDPRT file that the issue wasn't present (ref attached rendering).
    
    Since the issue is semi-repeatable I can submit it to SolidWorks if you like but suspect they may consider the issue file-specific. Let me know what you'd like to do.
    
    Regards -Bill
    
    Bill Mitchell, CSWP, Application Engineer
    www.ddicad.com
    
    Replacing the model is probably the only thing I didn't do. I opened it in a modified it. Then saved the SLDASM, crtrl-Q then save, you name it. I tried it all but replacing the file.
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    Sample2.jpg165.6 KB
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