welcome to the forums-
just a little bit more information will
help members to recognize what may,
or may not be the issue
which version, is it an official copy, etc
info on your workstation/laptop
are you able to read CD's with this drive
does the CD drive show up in "This PC"
does the CD drive show loaded CD in "This PC"
is there visible damage/corruption of/to the SWX CD
clean the CD's gently
clean the CD lens- !!!! CAREFULLY
with out more precise info
that's all I got at the mo-
hope this helps- have a good'n kelef
Not sure what compute you have - you might have the CD drive "ONLY" while SW disc is DVD, not CD