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Solidworks Instability Cost our Company $35k Last Year

Question asked by Tim Smith on May 1, 2017
Latest reply on Jun 6, 2019 by Frederick Law

We just heard from our bean counters. We have a in-distributed work order we have to log into when we are have solidworks software issues. Our accounting dept just reported to us that we has just over $35,000 dollars in billable hours logged on it. That is in a dept of 3 people. Do any other company out their track their solidworks down time?