4 Replies Latest reply on May 3, 2017 2:38 AM by Theo Linders

SolidWorks does not open after new installation

Sonja Englert Apr 27, 2017 8:01 AM

I downloaded and installed the student version (2015-16), but it does not open. It gets hung up during the opening process. When I open eDrawings it crashes when I try to open a file. Has anyone had this problem? Solution?

Re: SolidWorks does not open after new installation

Dave Bear Apr 27, 2017 8:38 AM (in response to Sonja Englert)

Hi Sonja,
Have you checked that both your operating specifications and graphics card are those that are recommended for use with the software?

You can check here Hardware & System Requirements | Support | SOLIDWORKS

Dave
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- Re: SolidWorks does not open after new installation
  
  Sonja Englert Apr 27, 2017 10:14 AM (in response to Dave Bear)
  
  My computer should meet the requirements. I have Windows 7, SP1, on a Lenovo X230. I ran the SW performance test, which at least got SW to open to its start page, but it also ended up with SW not responding. Here is the error message for eDrawings, SW error message is similar.
  
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- Re: SolidWorks does not open after new installation
  
  Sonja Englert Apr 28, 2017 7:50 AM (in response to Dave Bear)
  
  I have a Lenovo X230, Windows 7, SP1, 64-bit, 8 GB, Graphic card Intel(R) HD Graphics 4000. Would any of this cause the issue?
  
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  - Re: SolidWorks does not open after new installation
    
    Theo Linders May 3, 2017 2:38 AM (in response to Sonja Englert)
    
    i think 8 GB of RAM is a little underpowered and als the graphics are not ideal.
    But this cannot be the reason why SW doesn't open.
    
    Seems more as a registry problem to me maybe caused by an error in the installation.
    Did you clean the registry before the re-installation of SolidWorks?
    Also disable the virus scanner
    
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