Are you referring to the 'Object' render output pass from Visualize?
If yes, then please send us a copy of the Visualize log files. Follow all the steps in this Visualize forum post to get us everything we need to help you. Please be as descriptive as possible with your steps leading up to the issue, as well as what you mean by 'errors out.'
Also, have you approached your Reseller with this issue yet?