12 Replies Latest reply on Apr 14, 2017 7:07 PM by Joy Garon

Vault Creation

Mark Armstrong Apr 14, 2017 4:53 PM

Hi All,

Just trying to create a new vault and I'm getting this warning message:

Does anyone have any ideas what this means??

Thanks!

Re: Vault Creation

Joy Garon Apr 14, 2017 5:10 PM (in response to Mark Armstrong)

Hi Mark, It might be an orphaned database file. Log into the customer portal at SOLIDWORKS.COM and search the knowledge base for S-019761. There is a PDF that explains how to check and resolve if that is the case. Regards, Joy
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- Re: Vault Creation
  
  Mark Armstrong Apr 14, 2017 6:14 PM (in response to Joy Garon)
  
  Hi Joy,
  
  Thanks for the reply! Gave the suggestion a try and I still cannot create the vault (same message as before), banging my head against a brick wall now.
  
  Regards,
  
  Mark
  
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  - Re: Vault Creation
    
    Joy Garon Apr 14, 2017 6:28 PM (in response to Mark Armstrong)
    
    Hi Mark, Is this the first vault you are creating, or, have you created others? Joy
    
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    - Re: Vault Creation
      
      Mark Armstrong Apr 14, 2017 6:34 PM (in response to Joy Garon)
      
      Hi Joy,
      
      I did attempt to create a PDM standard vault last week, couldn't get that working (had the wrong serial numbers and was using SQL 2014) I removed SQL 2014 and installed SQL 2012 today and went ahead with the correct install of EPDM.
      
      Thanks,
      
      Mark
      
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      - Re: Vault Creation
        
        Joy Garon Apr 14, 2017 6:43 PM (in response to Mark Armstrong)
        
        There is nothing wrong with using SQL Server 2014. So, no vaults? Is there a ConisioMasterDB database? Are you trying to create a Standard or Professional vault?
        
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        Re: Vault Creation
        
        Mark Armstrong Apr 14, 2017 6:45 PM (in response to Joy Garon)
        
        There was a ConisioMasterDB database in SQL management, I deleted it and tried again with the vault creation (did not work again) It's professional I'm attempting.
        
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        Re: Vault Creation
        
        Joy Garon Apr 14, 2017 6:46 PM (in response to Mark Armstrong)
        
        When you installed SQL Server, did you choose Mixed Mode Authentication?
        
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        Re: Vault Creation
        
        Mark Armstrong Apr 14, 2017 6:49 PM (in response to Joy Garon)
        
        I don't believe I came across that option, so no I don't think I did. Can this be done retrospectively?
        
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        Re: Vault Creation
        
        Joy Garon Apr 14, 2017 6:54 PM (in response to Mark Armstrong)
        
        Yes - in SQL Server Management Studio, right click on the server name in the object explorer and select Properties.
        
        Then select Security, and under Server authentication, select SQL Server and Windows Authentication mode.
        
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        Re: Vault Creation
        
        Mark Armstrong Apr 14, 2017 6:56 PM (in response to Joy Garon)
        
        Sorry Joy, should have looked that up my self! Yes mixed mode authentication was already selected.
        
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        Re: Vault Creation
        
        Joy Garon Apr 14, 2017 6:58 PM (in response to Mark Armstrong)
        
        message me your email address...
        
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        Re: Vault Creation
        
        Joy Garon Apr 14, 2017 7:07 PM (in response to Joy Garon)
        
        check you email
        
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