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Install FAILED with code 1639

Question asked by Ward Galanis on Apr 13, 2017
Latest reply on Apr 21, 2017 by Ward Galanis

Hello,

While waiting for my VAR to come back from holiday, I thought I would ask here.

I am doing a SW 2017 SP2 clean installation on Windows Server 2012 R2.  The installation runs to 91% and fails.  Examination of the logs gives me this at the end of the log (the detailed one):

[I   0 1  ClientInstaller.cpp(6206) 13:25:34] Calling ::MsiInstallProduct: no installed product; step = 5

[I   0 3  Utilities.cpp(6340) 13:25:34] Info: Attempting to grab MSI Server execution mutex

[I   0 1  Utilities.cpp(6356) 13:25:34] Success: Grabbed the MSI Server execution mutex

[I   0 3  ClientInstaller.cpp(6215) 13:25:38] INFO: Releasing the MSI Server mutex.

[I   0 3  ClientInstaller.cpp(6235) 13:25:38] ::MsiInstallProduct returned 1639

[E 156 1  MSIInstaller.cpp(3245) 13:25:38] $S13:25:38    Error    Status    156    0    "***START DUMP OF WINDOWS INSTALLER DATA***"

[E 157 1  MSIInstaller.cpp(3253) 13:25:38] $S13:25:38    Error    Status    157    0    "Info 1639.Invalid command line argument. Consult the Windows Installer SDK for detailed command line help.

"QABU"

[E 158 1  MSIInstaller.cpp(3258) 13:25:38] $S13:25:38    Error    Status    158    0    "***END DUMP OF WINDOWS INSTALLER DATA***"

[E   0 1  MSIInstaller.cpp(3203) 13:25:38] ** Install FAILED with code 1639

[E 154 1  MSIInstaller.cpp(3204) 13:25:38] $S13:25:38    Error    Step    154    0    "** Install FAILED with code 1639"

[E 0 1 MSIInstaller.cpp(3055) 13:25:38] Product:SOLIDWORKS PDM Server ErrorCode:1639

 

"[E" obviously indicates an error.  And I see a lot of this in the log as well:

 

[E 0 1     Utilities.cpp(3447) 12:58:07] Error 21 in RegVal.exe; Output: xEF xBFxBE (Non-Printable characters) <result>21</result>

<type>REG_NONE</type>

<value></value>

 

Doing the Google thing reveals that error 1639 is this, "Invalid command line argument. Consult the Windows Installer SDK for detailed command-line help.", which is no help at all.

 

Let's discuss.

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