3 Replies Latest reply on Apr 13, 2017 6:05 PM by Dustin Kubik

When opening up Solidcam from with in Solidworks, it crashes Solidworks. Drivers are up to date with no pending updates for Windows. What can we do next? I have the dmp from one of the computers

Dustin Kubik Apr 13, 2017 10:08 AM

Re: When opening up Solidcam from with in Solidworks, it crashes Solidworks. Drivers are up to date with no pending updates for Windows. What can we do next? I have the dmp from one of the computers

Richard Bremmer Apr 13, 2017 10:51 AM (in response to Dustin Kubik)

Try removing HP security manager
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- Re: When opening up Solidcam from with in Solidworks, it crashes Solidworks. Drivers are up to date with no pending updates for Windows. What can we do next? I have the dmp from one of the computers
  
  Dustin Kubik Apr 13, 2017 6:05 PM (in response to Richard Bremmer)
  
  I know at least two of the laptops are encrypted, so I have one currently decrypting and then I will remove all of the HP security software, then try running Solidworks with Solidcam again. But depending on length of time it takes to decrypt, we may just backup data and reimage the laptops.
  
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Re: When opening up Solidcam from with in Solidworks, it crashes Solidworks. Drivers are up to date with no pending updates for Windows. What can we do next? I have the dmp from one of the computers

John Pesaturo Apr 13, 2017 3:29 PM (in response to Dustin Kubik)

Dustin, I would try contacting your VAR. It shows SolidCAM as a gold partner so they should be able to walk you through it. More often than not they can even use something like GoToMeeting and fix it while you watch.
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