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Having trouble importing STEP file

Question asked by Richard Sullivan on Apr 11, 2017
Latest reply on Apr 11, 2017 by JOHN GEORGE


I am using 2016.  A client is sending me step files.  When SW finishes interpreting the geometry, the geometry is scrambled as well as SW sees the file as a read only template file.  I am wondering why it sees it as read on and why it want to save it as a template.  This seems to happen with all the step files that I am dealing with.


Thanks in advance.