I am having exactly the same problem. Everything was working fine until;
New HP 8710.
Now; New HP 8710 prints every type of PDF, MS Office doc just fine. but wont preview or print in SW.
tried to change all the properties and set-ups to be normal.
removed and reinstalled HP 8710 drivers.
closed and opened SW.
created new SW test dwg files after new driver installed.
I'm using another printer on the other side of the building for now as I've wasted much time on this seemingly simple task.
From your screenshot it looks like your computer is using the generic WSD driver and not HP specific driver. I ran into the same issue with my Officejet Pro 7740. You might want to try remove the 8710 from your computer and reinstall it using the basic drivers off the HP website (link below). For whatever reason the WSD drivers like to lockup applications, I see it a lot in my homegrown corporate programs.
Thank you for the info.
We tried that, but the result was still the same.
Even worse. The print user interface became corrupted, some of "Paper" drop-box content is missing or overlapping, ...
I am slowly giving up...
Were you able to get your 7740 working? We just bought 2 7740's and we can't print to them. We are using the HP software (the latest version) that has the driver and no luck. i was even on tech support with HP and they had me install the HP9800 drivers and it works, but does not print color or recognize the 2nd tray. So if you were able to get you 7740 to work i would like to know what you did to get it printing from solidworks.
I was having the same problem, I changed my driver to the following:
HP PCL3 B-size Printer Class Driver
Changed my tray selection to automatic and it worked, Hope this helps and works for you....Let me know
Having the same issue with my HP 7740. Where can I get this HP PCL3 B-size Printer Class Driver ? Can't find it.