10 Replies Latest reply on Apr 6, 2017 10:08 AM by Dennis Parr

    2016 SP4, Win10, Dell Precision 5810, getting "can't create journal file" message.

    Dennis Parr

      When I first got this new box is was fine for about the first week. Then one day the message popped up and it has ever since. I check the file locations setting and it wasn't set at all. Searched the install drive and the word docx that should be there wasn't. Found format information on line and created one. Put it in a network folder so it won't get over written by any installs. Tried uninstalling and reinstalling. Didn't fix. I set the path the network docx file I created for the journal template and it still isn't working. Thought it was the fact the location was a share drive so I changed it to the true path. Didn't fix it. Checked the registry and it is pointing at the right location. I don't use the journal file so not critical. Just getting the message every time I fire up Solidworks is annoying.