11 Replies Latest reply on Aug 8, 2017 11:35 AM by Frank Lynn

windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Francesco Oorthuizen Mar 29, 2017 7:32 AM

I would like to post a Solution for a problem allot of people are experiencing in our vicinity .

Windows 10 seems to be automatic be updating the GPU drivers to 376.54. This update makes Solidworks really slow.

The solution seems to be to roll back to the previous version

Start > Control Panel > Device manager > Display Adapters > Nvidia Quadro XXXX > Properties > Driver > Rollback to previous version

when you manually install the driver windows sometimes updates the drivers again to the wrong/newer version

I hope this post will help people with the same issues to quickly solve there problems

Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Adam Hartles Mar 29, 2017 7:43 AM (in response to Francesco Oorthuizen)

Thanks Francesco, we have been alerted to this on our helpdesk and have involved SW so hopefully will have an update to post soon.
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Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Daniel Zabaleta Mar 30, 2017 1:40 PM (in response to Francesco Oorthuizen)

Francesco, you are brilliant! I ran into SW performance issues and have spent the last week trouble shooting. I actually invested some time into making sure that the display drivers were the appropriate ones, but since 376.54 issued on 12/16/16 (but installed on 03/15/17), I thought that was a driver that I was using with no trouble. I even uninstalled and reinstalled it with no results! Turns out the GPU driver was the problem, I just didn't have the right solution! Thank you!

Adam - can confirm this fix works.
Dell M6800
Nvidia Quadro K4100M
Solidworks Premium 2013 64x SP3.0
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Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Hrishikesh Shirsikar Apr 12, 2017 6:13 AM (in response to Francesco Oorthuizen)

I have same issue. What happened actually is SolidWorks was working well before upgrading to 376.54. Then it was working very slow so I checked with Graphics requirements on www.solidworks.com There I found compatible driver is 354.56 for SolidWorks. So I downloaded that and installed it after uninstalling the 376.54. It worked well for one day. Next day when I restart my machine the performance was slow again. And in control panel it shows graphics driver as 376.54. So my question is roll backing it back to previous driver will surely help? Is it a bug of Windows 10? Or anything else we have to do?
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Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Hrishikesh Shirsikar Apr 12, 2017 6:22 AM (in response to Francesco Oorthuizen)

Also if I roll back to my previous driver then how to prevent auto update of graphics drivers in Windows 10? If you know how to crack it then help.
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- Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks
  
  Nicolas Bernard Apr 12, 2017 7:59 AM (in response to Hrishikesh Shirsikar)
  
  Hi,
  You can prevent Windows 10 to auto-update your materials drivers here : (sorry it's in french, I don't have correct English traduction here)
  
  You can find how on the web
  This prevent update on materials, not Windows itself.
  In Windows 10 you cannot prevent one specific update. With Win Pro you are suppose to be able to set if you download/install/tell automatically but I couldn't find the same window on my machine...
  
  Hope it helps everyone, we have several customer that had the same problems and it resolved it.
  
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  - Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks
    
    Richard Huang Jun 29, 2017 8:39 PM (in response to Nicolas Bernard)
    
    This didn't work for me.
    
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Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Markku Lehtola Apr 12, 2017 8:01 AM (in response to Francesco Oorthuizen)

This worked for me:
https://forum.solidworks.com/external-link.jspa?url=https%3A%2F%2Fwww.howtogeek.com%2F263851%2Fhow-to-prevent-windows-fr…
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- Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks
  
  Richard Huang Jun 29, 2017 8:41 PM (in response to Markku Lehtola)
  
  Sadly, this didn't work for me. Incredibly frustrating!
  
  Within an hour of installing a good working driver (375.63), it auto updates to incompatible driver 376.54.
  
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Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Hrishikesh Shirsikar Apr 12, 2017 9:43 AM (in response to Francesco Oorthuizen)

Well friends thanks for your response.
We can also stop auto updates for graphics driver of NVIDIA using NVIDIA control panel.
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- Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks
  
  Richard Huang Jun 29, 2017 7:45 PM (in response to Hrishikesh Shirsikar)
  
  Hirishikesh, I can't find the setting you are referring to. In fact I just called Nvidia and they said Microsoft Win10 handles updates and that the Nvidia control panel has no such setting. If Nvidia Customer Service and I have it wrong please reply where the setting is located. Thanks.
  
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Re: windows 10 Automatic GPU update to 376.54 Performance problems Solidworks

Frank Lynn Aug 8, 2017 11:35 AM (in response to Francesco Oorthuizen)

This is a common issue with Windows 10 Update automatically updating the hardware drivers.
Here is a way to prevent Windows 10 from updating just the drivers so that when you install the correct certified driver, it will stay put!
https://support.hawkridgesys.com/hc/en-us/articles/115002865587-Windows-10-Graphical-Issues-With-Nvidia-Graphics-Cards
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