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Solidworks PDM Pro 2017 Error: Archive does not exist

Question asked by Chuck Barnes on Mar 28, 2017
Latest reply on Mar 28, 2017 by Chuck Barnes

Using Solidworks PDM Pro 2017.  Our archive drive was nearly full, so we recently relocated a portion of our archive to another drive, using the relocate tool in Solidworks PDM Archive Server configuration tool.  Now we are getting the following error when trying to open or check out some files: "Error opening archive. Internal error, archive, 00044A1F, Vault does not exist.  Consult system administrator".   Has anyone seen this before?  Any ideas on a fix?