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When doing a clean uninstall, I am not sure if I transferred licenses. How could i now? the program is expired and I can not get in.

Question asked by Andrew Way on Mar 18, 2017
Latest reply on Mar 21, 2017 by Jaja Jojo

When doing a clean uninstall, I am not sure if I transferred licenses.When trying to put a new version of SW on my computer, it kept coming up with a message saying SW was already on this computer. Does that mean i did not do a complete clean uninstall of SW or i did not transfer licenses? If i did not transfer them, How could i now? the program is expired and I can not get in. Please HELP!!!

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