4 Replies Latest reply on Mar 10, 2017 9:07 AM by John Bergin

can ALL notifications be globally disabled in EPDM?

John Bergin Mar 9, 2017 1:15 PM

We have a need to temporarily turn off all email notices generated in EPDM. We have not found a global method in the SW help pages. The "Message System" feature seems to be based on an individual user only. Ideally there would be a "disable notices from all users and tasks" feature in admin screen, which could later be enabled without need to re-establish either user-specified notices or automatic notices within tasks. Is this possible? (SW PDM 2016)

Re: can ALL notifications be globally disabled in EPDM?

Steve Ostrovsky Mar 9, 2017 1:22 PM (in response to John Bergin)

I'm not sure you can globally disable them unless you stop the database server service (but that would cause lots of other problems), but you can certainly change the message system to Database instead of SMTP. This would at least stop the flow of emails
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- Re: can ALL notifications be globally disabled in EPDM?
  
  John Bergin Mar 9, 2017 5:35 PM (in response to Steve Ostrovsky)
  
  Thanks Steve.
  So if I am logged into Admin screen and change it here from SMTP to Database, does that make the change for all messaging? I'm asking because if I select the SMTP Settings tab before making this change, I see only my personal account information, leading me to believe the change would only affect me.
  
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  - Re: can ALL notifications be globally disabled in EPDM?
    
    Steve Ostrovsky Mar 9, 2017 5:40 PM (in response to John Bergin)
    
    The SMTP always points to an email server. The values in the From Address and From Name could have your name in there to show that the email is coming from you as the PDM Admin. I've lots of different values put in here.
    
    As far as I know, there is only one setting for each vault on this.
    
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    - Re: can ALL notifications be globally disabled in EPDM?
      
      John Bergin Mar 10, 2017 9:07 AM (in response to Steve Ostrovsky)
      
      Steve,
      
      OK. Changing that setting to Database shutdown the emails, which satisfied our need.
      
      Thanks!
      
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