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SW2017 SP2 won't install - Previous Toolbox detected. Select installation method.

Question asked by Per Engberg on Mar 1, 2017
Latest reply on Apr 9, 2017 by Reinder Boersma

When trying to update our installation, we get this message:

The "Change" and "Install now" icons are greyed out, how do I select installation method?

 

Background: Our toolbox is installed on a server (mapped drive, not UNC). I have downloaded the install files, and run the upgrade from this. Tried on three different PC's with the same result.

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