I have a datacard set for pdf files and it's not showing up when I select one of the files. I have the card set to a folder and the files all that folder, or subfolder. The files didn't have an issue last week, but now I can't see the datacards. Has anyone seen this? And do you have a solution?
Thanks in advance,
Aaron
Dos it show up when you right click on the file and select Properties?
No, not even then
When you open the card in the card editor, it stil has the extension pdf?
Yes it does, it has pdf,docx,xlsx
Just to be sure, in the card editor window, the file extensions should be separated by a semi-colon, not a comma. They will show up in the admin options tree separated by a comma.
ok, let me try that
That looks like it worked!
There are places in the EPDM admin settings where commas are used as separators, and other places where semicolons are used. I've learned to never attempt to guess which is correct. I always go to the same setting of something I know works and check there.
That seems like the best way to go. Or maybe they could just help us out and pick one or the other.
Thanks for all the help
Just to be sure, in the card editor window, the file extensions should be separated by a semi-colon, not a comma. They will show up in the admin options tree separated by a comma.