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It looks like people here doesn't likes to share their training documents...
While some customers don't mind sharing their processes, other customers may be restricted by their employers as their processes may be confidential.
Also, processes typically differ from customer to customer, so, what works for one does not necessarily work for another.
I would suggest contacting your VAR and attending a training session.
You will recieve training documents as part of training.
If other customers have these manuals, they are prohibited by law from making copies.
If someone at your company has already attended training, then ask to borrow their documents.
Edited: Mike do you work for a VAR? If so, why can't you just order a training manual or do you need something else?
I think you are right about copyrights law in case if I'm asking for copy..
but I'm only asking for PDF which are already published on Net
Anyways I'm going to contact VAR center and they would help.