AnsweredAssumed Answered

PDM preview window doesn't load

Question asked by Henry Gibson on Feb 7, 2017
Latest reply on Feb 10, 2017 by Ville Makinen

I am having an issue with the preview window in PDM, if I right click on a part and select preview window the screen flickers for a second as if trying to load it and then nothing appears. However if I then go back in to PDM and right click a part the preview window option isn't on the list suggesting that it is somewhere else. I've tried changing screen resolution to see if it is off the screen, and if I hold the mouse over the solidworks icon on my taskbar the little window that comes up does not show the preview window which suggests that it isn't actually open. There are 5 other people connected to the same PDM as me and none of them have any trouble with it, could there be an issue with my settings?