SW2017 - Anyone else experience slow choppy zooming when using the mouse scroll?
SW2017 - Anyone else experience slow choppy zooming when using the mouse scroll?
Jack,
Did you end up figuring out a solution? We are experiencing the same problem where it is only super laggy/choppy when using the scroll wheel to zoom. We are still waiting to hear back from our VAR. Also, it doesn't happen for all parts, only some, without rhyme or reason. One workaround I found is to use SHIFT + Wheel-Click and Drag and that will allow you to zoom perfectly fine on any files that are experiencing the issue.
Our Nvidia card machines, we just upgraded the driver and they all started working. The FirePro machines, driver didn't fix it and we're still looking for a solution.
Everyone in our office had Nvidia cards and we upgraded to the drivers verified by Solidworks. Unfortunately, this didn't fix the issue. Also, we tried multiple wheel mice and all of them still had choppy/laggy zoom using the wheel.
I think this is related to SPR 1009530 which should be fixed in 2017 SP5.0 and 2018 SP1.0, but if you are running neither of those versions and want to solve the problem, you will need to change your journal file location from a networked based location to a local folder on your machine (I would suggest creating a folder on the root of the C: Drive) You can only do this through the registry. I think it's the following key:
HKEY_CURRENT_USER\Software\Solidworks\Solidworks 2018\Extreferences - then change "SOLIDWORKS Journal folders" to the local path
I don't have a subscription plan, which means I didn't get SP 5.0. Any other ways of solving this issue?
I'm suffering of the same problem since I'm using SW for one year (SW2015&2016) and I finally got it.
I'm using quit big assemblies and my computer specs are not so bad.
If I click on any item of the "FeatureManager Design Tree" (part, assembly, mate...) I don't have choppy backward zooming but If I unselect (or click in an empty area of the graphic zone) so the choppy zooming occur.
Anyone can confirm that solution fix the problem for them too?
This only fix temporally the problem but it can help if you get used to keep a feature selected all the the time.
This is still a problem. And before anyone starts up with the driver thing YES, I have the latest driver. And YES, I have a supported graphics card.
Some findings:
- I don't get the problem unless I'm in a sketch and have a drawing tool, like line or circle, selected
- If I'm not in a sketch, scrolls smooth as butter
- If I'm in a sketch and I don't have any tool selected, scrolls smooth as butter
- As soon as I select the line tool, or circle tool, or any other tool, it is super choppy.
Drives me insane.
Hey Robert, I have been experiencing the exact same problem. Especially when you mentioned it slows way down when quote, "you have a drawing tool selected, like a line or circly", unquote. Did you ever get it figured out? I actually talked to a Solidworks Tech guy over the phone last Tuesday (Oct 27, 2020) and we got nothing accomplished. He is getting back to me. I told him to take over my computer and see for himself. I thought it just might be normal, but he said this is NOT normal...... (THANK GOD!!!) I actually have had this problem for over a year and have just been putting up with it. As I get better and faster using Solidworks this is becoming unacceptable. I have been using another CAD software for literally over 25 years with no delay what so ever......... sigh......... I will let you know if we get anywhere.
ok so here is what actually worked for me. I had the same exact problem as Robert Meyers. Between me, the IT guy, and a Tech Person from Solidworks, we got it narrowed down to what was going on. One major thing was a Red flag. After a fresh install of Solidworks and video drives it worked great........... BBBUUUUTTTTT........... after rebooting the computer it went right back to the SLOMOO it once was. This was a major epiphany to narrow things down. So I asked the IT guy to put things in layman terms and this is what he emailed back to me. Hopefully it will make sense and fix someone else's same issue. Let me know if it was of some service.
Here is what was found
After multiple reloads of Solidworks as well as Nvidia driver changes it appears the issue was where Solidworks writes journal files. In our case, probably due to the roaming profiles, they were being written to a network drive. After changing the location to the local C drive (SSD) performance greatly increased.
As per our call, we found that zooming in while in line properties mode in a sketch was causing the zoom in and out lag.
We found that this was caused by the network path for the "SOLIDWORKS Journal folders" in the reg key below
HKEY_CURRENT_USER\Software\Solidworks\Solidworks 2020\ExtReferences
We were able to workaround the problem by pointing the location to a new folder on the C drive.
We believe this issue is already documented in SPR 1167753. We've updated SOLIDWORKS of our findings and will get back to you, once they confirm the issue. Also let us know if the workaround still works for you after a few days.
Jack, check comments from Jim here : https://forum.solidworks.com/message/713844#comment-713844 And if this relates to your issue, please speak to your VAR.