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My task pane has gone blank and I can't seem to bring it back to life so I am looking for suggestions. Other links have not paned out and SW does not give custome support.

Question asked by S. Horton on Jan 28, 2017
Latest reply on Feb 21, 2019 by Steve Sorensen

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Help anyone. I have searched the web, searched SW forums, and search for help from SW. No luck.

Around November/December 2016 my Task Pane went blank and would not move. The four icons are just hanging in the upper right third of my screen.

I am running Windows 10 on a Surface Book. I have used a second monitor, but typically just use the Book as a standalone.

I have removed and replaced SW 3 time. The last time, I completely removed ALL files and subdirectory.

If anyone has any ideas or help, PLEASE let me know, there are other out there with this same issue.

Thanks for any input.

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Solid Air Jan 29, 2017 8:03 AM

Have you contacted your VAR?

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Jean-Baptiste Segard May 22, 2017 4:55 AM

Have you already resolved your problem?

I have the same problem with my task pane...

Thanks

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Jaja Jojo May 22, 2017 5:20 AM

did you try to reset your solidworks registry, because even if you uninstall the software completely without deleting the registry remains then sometimes the problem will not go away even after you reinstall

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Josh Angell @ Jaja Jojo on May 22, 2017 5:44 AM

This is good advice, but make sure you get the right location. You want to search regedit in the windows search box:

Then browse to HKEY_CURRENT_USER, Software. Then rename the Solidworks folder inside here, so you can get it back if needed. When you then open SolidWorks, it will create a fresh directory for you to work with.

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Jean-Baptiste Segard @ Jaja Jojo on May 23, 2017 4:24 AM

I tried to delete all solidworks files on my C before reinstalling, but i still have this blank task pane.

Is it a specific file that we must delete?

Thanks

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David Gardner Oct 10, 2018 10:45 AM

Had this problem today.

Restarted Solidworks a few times. no luck.

Turned the task pane tabs on/off, turned off some add-ins to try to give it a nudge to reset/reload, no luck.

Reset my toolbars to default and restarted SW, still didn't seem to work.

Clicked wildly in the general area the pushpin and dock icons are in the top right corner of the window. It soon showed up docked to the rest of SW, functioning correctly.

EDIT

Upon closer inspection, Solidworks pdm is not functioning correctly, but other panes seem ok.

I ended my day yesterday with task pane tabs undocked (normal for me) and auto show disabled (not common), and had blank unresponsive task panes this morning when I started SW. I wonder if that combo contributes to this glitch?

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Steve Sorensen @ David Gardner on Feb 21, 2019 8:57 AM

The same has happened to me multiple times; usually when I remote in from a computer with only one screen (my desktop has two).

It brings the task pane to the single screen, where I typically have it on the second, and works normal. When I log back into my desktop it goes to the second screen, but blank.

David Gardner's "Clicked wildly in the general area the pushpin and dock icons are in the top right corner of the window. It soon showed up docked to the rest of SW, functioning correctly." seems to correct this every time.

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8 Replies

Solid Air Jan 29, 2017 8:03 AM
Mark Correct
Correct Answer
Have you contacted your VAR?
Like • Show 1 Like1
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Jean-Baptiste Segard May 22, 2017 4:55 AM
Mark Correct
Correct Answer
Have you already resolved your problem?
I have the same problem with my task pane...

Thanks
Like • Show 1 Like1
Actions
Jaja Jojo May 22, 2017 5:20 AM
Mark Correct
Correct Answer
did you try to reset your solidworks registry, because even if you uninstall the software completely without deleting the registry remains then sometimes the problem will not go away even after you reinstall
Like • Show 5 Likes5
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- Josh Angell @ Jaja Jojo on May 22, 2017 5:44 AM
  Mark Correct
  Correct Answer
  This is good advice, but make sure you get the right location. You want to search regedit in the windows search box:
  Then browse to HKEY_CURRENT_USER, Software. Then rename the Solidworks folder inside here, so you can get it back if needed. When you then open SolidWorks, it will create a fresh directory for you to work with.
  Like • Show 3 Likes3
  Actions
- Jean-Baptiste Segard @ Jaja Jojo on May 23, 2017 4:24 AM
  Mark Correct
  Correct Answer
  I tried to delete all solidworks files on my C before reinstalling, but i still have this blank task pane.
  Is it a specific file that we must delete?
  Thanks
  Like • Show 1 Like1
  Actions
  - Jaja Jojo @ Jean-Baptiste Segard on May 23, 2017 5:31 AM
    Mark Correct
    Correct Answer
    follow this SOLIDWORKS Registry Reset - YouTube
    Like • Show 4 Likes4
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David Gardner Oct 10, 2018 10:45 AM
Mark Correct
Correct Answer
Had this problem today.
Restarted Solidworks a few times. no luck.
Turned the task pane tabs on/off, turned off some add-ins to try to give it a nudge to reset/reload, no luck.
Reset my toolbars to default and restarted SW, still didn't seem to work.
Clicked wildly in the general area the pushpin and dock icons are in the top right corner of the window. It soon showed up docked to the rest of SW, functioning correctly.

EDIT
Upon closer inspection, Solidworks pdm is not functioning correctly, but other panes seem ok.

I ended my day yesterday with task pane tabs undocked (normal for me) and auto show disabled (not common), and had blank unresponsive task panes this morning when I started SW. I wonder if that combo contributes to this glitch?
Like • Show 2 Likes2
Actions
- Steve Sorensen @ David Gardner on Feb 21, 2019 8:57 AM
  Mark Correct
  Correct Answer
  The same has happened to me multiple times; usually when I remote in from a computer with only one screen (my desktop has two).
  It brings the task pane to the single screen, where I typically have it on the second, and works normal. When I log back into my desktop it goes to the second screen, but blank.
  
  David Gardner's "Clicked wildly in the general area the pushpin and dock icons are in the top right corner of the window. It soon showed up docked to the rest of SW, functioning correctly." seems to correct this every time.
  Like • Show 0 Likes0
  Actions

My task pane has gone blank and I can't seem to bring it back to life so I am looking for suggestions. Other links have not paned out and SW does not give custome support.

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