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I downloaded the student software and your system never emailed me a serial number to access the software.

Question asked by Sam Rickley on Jan 24, 2017
Latest reply on Jan 31, 2017 by Student Support

I downloaded the student software and your system never emailed me a serial number to access the software.I removed the software and redownloaded it. Did not receive the serial number again.

 

Here is the process I followed:

I used the SDK-ID provided by our professor, filled out the required fields including me email. The site gave me a link to download the software and a message saying I would receive a serial number in an email. After I downloaded the setup file I started installing the software on my computer. At the beginning of the install process it asks for that serial number.

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