1 Reply Latest reply on Jan 23, 2017 4:18 PM by Tom Gagnon

    how long do I have to wait for the student serial code?

    Katarina Sims

      I installed the program a few days ago but I still haven't got an email back with the serial code, so I was wondering how many days I would have to wait until I get the code? Thank you

        • Re: how long do I have to wait for the student serial code?
          Tom Gagnon

          To answer your question, normally less than an hour.

           

          I am guessing you have a Gmail address. Look for it in your Spam folder. Nearly identical emails such as auto-responders are mostly filtered to there because gmail sees the nearly exact thing being sent to many people and flags it as a trend.

           

          If you have another email provider, you may want to check what active filters they have. Or, add "@solidworks.com" to approved senders list or something like that. I don't know the actual domain of the activation code email that you're looking for so that you could whitelist the correct one.