You say you have SolidWorks Professional. This gives you a license for Visualize Standard.
To get the Render Queue (and a lot of other great features) you need to upgrade to Visualize Professional.
Bill is absolutely correct ,
what does the splash screen say when you start up visualize?
it should read either Visualize Standard or Visualize Professional.
or you can open visualize and go to Help > About to see which version you are running