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2009 SP.0 Will not run after install

Question asked by Jeff Mitchell on Nov 21, 2008
Latest reply on Nov 21, 2008 by Jeff Mitchell

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Vista 64 Ultimate
Asus P5Q pro
4g Corsair 1066
Firegl v3600
Samsung SATA HDD

No Virus protection installed yet
Windows firewall is on.
Windows defender is on.

The machine is working perfectly otherwise.

First installation gave me an error code refering to msxml but installed. Everything looked ok but when I clicked the icon I got 1 second of blue swirley and then nothing. I uninstalled/reinstalled. It gave me an internal exception error during install. Uninstalled, downloaded the latest msxml6_x64 and reinstalled. Install appeared to go smoothly but still no execution. I have tried to call Solidworks and my VAR all day but no response. Help!!! I have serious deadlines.

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Charles Culp Nov 21, 2008 8:09 PM

If you called your VAR all day with no response, time for a new VAR! Mine promises a response in 2 hours. If it is a show-stopper, they always respond and give their full effort.

I would expect no less. Who is your VAR?

*edit: also, when I first booted SW2009 (this was back in Beta), it took a good 15-20 minutes to initialize. It felt like a hang, and the first time I killed it. Second time I let it run, and it finally came around. Now it works just fine.

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Jeff Mitchell @ Charles Culp on Nov 21, 2008 8:29 PM

I finally got it working. I uninstalled/ cleaned out all references in the registry and reinstalled. It fired right up. Oh well, one day shot for being stupid. I should have known better than to overlook the registry entries.

I made a mistake in my initial post about the msxml error... it was a problem with C++.

To be fair to my VAR, he did call back but got cut off when they tried to transfer the call to me. I called back immediately but talked to a machine. I have been very happy with their service over the years and would recommend them to anyone.

Thanks to all for amazingly fast responses!

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Charles Culp Nov 21, 2008 8:09 PM
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If you called your VAR all day with no response, time for a new VAR! Mine promises a response in 2 hours. If it is a show-stopper, they always respond and give their full effort.

I would expect no less. Who is your VAR?

*edit: also, when I first booted SW2009 (this was back in Beta), it took a good 15-20 minutes to initialize. It felt like a hang, and the first time I killed it. Second time I let it run, and it finally came around. Now it works just fine.
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- Jeff Mitchell @ Charles Culp on Nov 21, 2008 8:29 PM
  Mark Correct
  Correct Answer
  I finally got it working. I uninstalled/ cleaned out all references in the registry and reinstalled. It fired right up. Oh well, one day shot for being stupid. I should have known better than to overlook the registry entries.
  
  I made a mistake in my initial post about the msxml error... it was a problem with C++.
  
  To be fair to my VAR, he did call back but got cut off when they tried to transfer the call to me. I called back immediately but talked to a machine. I have been very happy with their service over the years and would recommend them to anyone.
  
  Thanks to all for amazingly fast responses!
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2009 SP.0 Will not run after install

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