Hi.. We are connecting through Sophos VPN & trying to access EPDM server in USA from India (they have solidworks pdm professional). we are able to connect to VPN. but not able to connect to EPDM vault.
shows error message: "Falied to obtain a license for SOLIDWORKS PDM using automatic Login. Would you like to login automatically?"
clicking "YES" gives below error:
We tried all possible solutions, but no success. (including disabling firewall etc) what could be problem? please suggest as early as possible, as we are stuck for many days.
Hi!
From the top of my head:
Are all servers and clients the same version? Are the licenses on the server activated for this version?
Is the client PDM Standard version, and server Professional?
Can you ping servers?
Telnet through license server ports? 25734 (and 25735 with firewall active)
Connect with IP instead of name?
Good luck.
Martin