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PDM access - one user on client location not able to access vault

Question asked by Harish Patidar on Dec 26, 2016
Latest reply on Dec 27, 2016 by Ryan McVay

I have one issue regarding pdm access there is a one user on client location  he is not able to access to pdm vault. even though his name is existing on archive server. He is getting an error "Couldn't connect to archive server  "Server name" for the vault. Please help if you have solution your help will be appreciated.