4 Replies Latest reply on Dec 30, 2016 3:00 AM by Christian Wellink

missing parts in visualize pro

Christian Wellink Dec 19, 2016 1:19 PM

Hello,

Strange things happen when I create animations in Visualize Pro.

I encounter the most of these troubles with imported motion studies from solidworks. More specific: exploded animations.

Everything looks fine in preview mode but when i look in accurate mode parts suddenly disappear or make undesired motions.

Does anybody recognize this issue?

Re: missing parts in visualize pro

Brian Hillner Dec 19, 2016 1:43 PM (in response to Christian Wellink)

Hi Christian -

Sorry you are having these issues. I'd love ot get to the bottom of it.

Can you please send this issue and example .SVPJ file to your Reseller? They can document the issues properly, and send through the communication path to reach SW Support and the SW Visualize R&D team.

Thanks,
Brian
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- Re: missing parts in visualize pro
  
  Christian Wellink Dec 19, 2016 3:53 PM (in response to Brian Hillner)
  
  Ok thank you very much for the reply.
  I 'll do so.
  
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Re: missing parts in visualize pro

Scott Ellery Dec 29, 2016 10:30 AM (in response to Christian Wellink)

Hi Christian ,

have you upgraded to Visualize SP1 yet? I have noticed significantly better Motion Study export than in SP0
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- Re: missing parts in visualize pro
  
  Christian Wellink Dec 30, 2016 3:00 AM (in response to Scott Ellery)
  
  Hi Scott,
  
  Yes I already did but without any improvements actually.
  I still have this issue.
  It's a bit nasty because it is much more work and in some cases almost impossible to built the same animation within Visualize itself.
  
  Thanks for your answer
  
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