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PDMWorks Server Crash

Question asked by Stephen Reed on Nov 14, 2008
Latest reply on Nov 14, 2008 by Stephen Reed
We recently had our server crash after a power outage that made all the data unreadable. Our IT dept. faithfully backsup our server using Veritas software. However, when they try to restore the backup, some files are unreadable. Some come through as empty files. Some won't restore to the proper location but will to an alternate but then loses relations with the other files (i.e. parts in assemblies).

Does PDMWorks have its own backup/restore function in order to properly maintain relations between files that the Veritas software is not doing? Or, perhaps we simply have a bad backup?