AnsweredAssumed Answered

SW2009 crashes when creating New document

Question asked by Kelvin Lamport on Nov 3, 2008
Latest reply on Nov 3, 2008 by Kelvin Lamport
I've submitted this to my VAR but thought I'd try here also.

Brand new PC, Core 2 Duo E6750, 4GB RAM, FX570/7551 driver
Vista Ultimate x64
MS Office 2007
SW2009 Standard x64 from DVD
No add-ins
Kaspersky AV was running but sldim.exe was added to the Trusted section when found. (per SPR 397619 and S-018567)

SW opens fine but will crash when File > New (or the icon) is selected.

The usual clean re-install tried (AV disabled) without success.

Any thoughts as to the problem?