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"Error, could not download the model" on 3DContentCentral

Question asked by Dennis Beeren on Nov 15, 2016
Latest reply on Nov 16, 2016 by Deepak Gupta

I uploaded a model to our company's catalog. Everything went well and I am even able to download the specific model.

However on the detail download page of the specific model, the eDrawings viewer does not display the model. It says: "Error, could not download the model".

Could this be a temporary error, or does anybody have a tip on how to fix this. The problem occurs with serveral different models a tried.


Any help would be appreciated.