The Benchmark test says Reboot first and don’t use the computer during test. Leave your computer unattended during test. I see a lot of people asking for feedback on this issue. I see that a lot of people look at the post but no one answers. I have seen crash issues in 2015, 2016 and now 2017 on 4 different computers.
WHEN the SOLIDWORKS crashed twice during the Benchmark test all the results are corrupted in a number of ways.
- Time is adding to the test if the user is has left the computer unattended and a crash goes unbeknownst.
- The crash requires the user to use the computer during the test just to continue the test.
- The required restart of the software must also add time to the test.
There are questions one must ask about the Benchmark test that the test does not answer.
- What applications (TSR's) are running at the start of the test and would SOLIDWORKS recommend the user shut off.
- What part of the Benchmark test did SOLIDWORKS crash and why?
- Can any lesson be learned and corrected so the test can be run again?
- What suggestions would SolidWorks make to help the user continue to improve performance?
The SOLIDWORKS Benchmark test is not real helpful without feedback.
What are we missing?
Hi Michael,
The crash should be recorded in the Windows Event Logs. Launch the 'Event Viewer' program, go to Windows Logs > check 'Application' logs for crash details.
I've seen the benchmark test crash due to permissions issues. Make sure users have full permission to the SOLIDWORKS installation locations in C:\Program Files\SOLIDWORKS Corp and C:\ProgramData\SOLIDWORKS
Otherwise you may wish to run an external video recording program and record the benchmark. When it crashes you should have some indication of where it got to.