I have a dispatch set to update the part number variable on check in or check out......saves me the questions.
Did you check them in yet or do auto check in on copy? That usually solves it for us, but I don't know if that's the dispatch working it's magic.
I have tried it both ways - do I have to set the part number variable to read the serial number somehow?
If you have a dispatch that updates it on check in or check out, I assume that happens automatic and would fix the issue. Would it be possible to share that?
Still seems a little clunky, like I have something set wrong