Have you tried turning it off in the View/Toolbars settings and turning it back on?
Yes. It is hide-able and appears same when shown again.
I would do a reinstall as the last resort. You may be onto something regarding a Windows update. SolidWorks and Windows don't always play together nicely. That's why I have turned off my Windows update.
What has not worked so far:
Copy Settings Wizard has successfully restored archived settings. No result.
Solidworks Rx shows graphics card is supported and the driver is up to date. (I avoided a driver upgrade available last week)
One Windows update was applied yesterday: Update for Microsoft Windows (KB3177467). It cannot be uninstalled in the Uninstall an update part of the control panel, as the uninstall button does not appear for this update as it does for others.
Time to call VAR.
Sorry to hear you're experiencing issues! This looks like a classic case of registry corruption. The good news is that, if this is what I suspect it is, there's a quick fix.
We'll give you a call to help sort this out soon.
Thanks Loretta and Joel for helping out.
Before I got your callback, I tried restoring the System State prior to updating KB3177467. After reboot, it worked. All my CommandManager items were returned as before.
At that point, I called back and reported what worked. Since this update was marked Critical by windows, I didn't want to just ignore it. So I went ahead and ran the same update again. It did not require a reboot, but I did so anyway. This time, the CommandManager worked as intended both before and after the update.
VAR suggested clearing out Solidworks from the registry, and allowing it to rewrite its registry entities upon reload as the default initial settings. Then, I was going to restore settings with the wizard. However, somehow it seems to have healed itself now, and isn't consistent.
It makes little sense, but I'm happy enough that it works now.
Thanks for the update! I'm so glad to hear that the problem is fixed now.
I was actually just talking to Joel about this (I'm an engineer at your VAR!).
What most likely happened is the following:
1. Windows Update was installed
2. Registry corruption was introduced (either through a crash, another program, or another update)
3. We noticed SOLIDWORKS acting up
4. We rolled back using System Restore which actually ended up restoring your previous registry settings (registry corruption fixed!)
5. We were able to re-apply the Windows Update without a problem
The same problem could have most likely been resolved with a quick Registry Reset, so if you run into this in the future, please don't hesitate to give us a call - we can do this in a couple of quick minutes over a screen share.
Have a nice week!