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during the installation it fails because it thinks it is not connected to the internet. This isn't the case (the internet browser and other applications work and I have tried it being connected to different networks). The message reads:  "Could not connec

Question asked by Rafik Obeid on Oct 17, 2016
Latest reply on Oct 17, 2016 by Vladimir Urazhdin

during the installation it fails because it thinks it is not connected to the internet. This isn't the case (the internet browser and other applications work and I have tried it being connected to different networks). The message reads:  "Could not connect to the SolidWorks server to determine which products you are entitled to install. Check the Internet connection and click Retry if this is a temporary problem. Otherwise, you may continue without the connection if you have installation source files available on your computer already."  The only options I have are to retry (which I've done many times) or to cancel, which then requires me to have the installation files already on my computer (which I don't). And I turned off the firewall as well but still nothing.

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