We just implemented PDM, and on our parts, we have a transition of "NON-ECO CHANGE" which will let us add configurations
to a part, with out changing the revision. When one of our designers does this, the part shows correctly on our data card & in PDM.
The issue is, when our shop floor views the part in PDM, they don't see the newly added configurations. For each configuration I even
saved and rebuilt each one.
Thanks for the response. We're using 2016 sp4. How do you set that up?
I did clear out the cache and it worked! Now I have to figure out how to set it up to automatically so the operators don't have to remember.
there is an option in PDM professional to clear the cache automatically on logout - not sure if it is available in PDM standard, if that is what you are using.
what you may want to consider is the option to "always use latest version". again not sure if this is an option in PDM standard.
They wouldn't have to clear the cache every time, they can right-click on the file and in that drop down it says "get latest version". I try to make it a habit to clear my cache at least once a month. The shop guys should be fine doing this more often but just remember if you, or someone that is modifying files, are doing this make sure the files are checked into the vault or the local changes will be lost.
clearing the cache does not remove checked out files - they made the command smart enough to ignore files that are not "read only".
I agree with Jeremy's suggestions and it appears from the help file that both of these options are available in the user settings in PDM Std. & Pro.
I think the setting " always work with latest version of files" for the group " workshop" should do this for you.
I couldn't find a very good description of how to do it in the helpfile, but it's part of this page.
2016 SOLIDWORKS PDM Help - Setting Options
Skip step 5 and 6b the first setting.
Thank you for all the help and advice! Greatly appreciated. One more problem solved!!
I am not sure what version of PDM you are using but the way that we are setup we have to get the latest version of each part if we have opened it since the last time we purged the local cache. This could be your problem.