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Visio .vsdx files do not show in preview pane

Question asked by Luticia Branch on Sep 21, 2016
Latest reply on Sep 21, 2016 by Steve Ostrovsky

I'm having a problem with .vsdx files not showing up in the preview pane.  The .vsd files show up no problem, but the .vsdx files show a directory files structure like this

 

Visio.JPG

 

My viewer settings use the FileViewer.  I downloaded the VisioViewer2013 and tried using that, but it pointed me to the Visio.EXE which didn't help.

Has anybody had this problem?

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